Privacy Policy

Last Updated: March 9, 2026

1. Introduction

Welcome to Estato ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you use our mobile application and website (collectively, the "Platform").

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Platform, express an interest in obtaining information about us or our products and services, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Platform.

  • Personal Details: Name, email address, phone number, and profile picture.
  • Authentication Data: Passwords, security data, and social media login data (like Google Sign-In).
  • Device Information: We collect device metadata including Device Brand, Model, OS Version, and App Version for security, debugging, and analytics purposes.
  • Location Data (Precise & Approximate): With your explicit consent, we collect your precise device location ONLY while the app is in the foreground (actively in use). We DO NOT track your location in the background.

3. How We Use Your Information

We use personal information collected via our Platform for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

  • To facilitate account creation and logon process.
  • To provide location-based services: We use your foreground location to recommend properties near you, calculate distances to amenities, and for platform safety and security through our Live Tracking admin features.
  • To protect our Services: Your device metadata and location help us keep our platform safe and secure (for example, for fraud monitoring and prevention).
  • To send administrative information to you: Order confirmations, updates, and policy changes.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We DO NOT sell, rent, or trade your personal information or location data to third-party advertisers.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. Fast-changing data, such as real-time location mapping, is processed momentarily and stored securely in our databases for auditing and security, strictly accessible only by authorized administrators.

6. Your Privacy Rights & Data Deletion

You have the right to request access to, correction of, or deletion of your personal data.

  • Revoking Location Access: You can revoke location access at any time through your device's settings. Since we only request foreground location, denying this permission will simply disable proximity-based features without affecting basic app usage.
  • Account Deletion: You can permanently delete your account and all associated data directly via the app settings or by visiting our Data Deletion Page.

7. Updates To This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

8. Contact Us

If you have questions or comments about this notice, you may email us at privacy@estato.com or contact us via our Contact Page.